Here is a list of frequently asked questions about our products. If you still have concerns after reading through this page, please contact me via email at nicole@mosshounddesigns.com
WHEN WILL MY ORDER SHIP?
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TABLE RUNNERS + NAPKINS will ship in 4-6 business days depending upon the size of the order (larger orders may take a little longer)
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WALL HANGINGS that are listed as READY TO SHIP will be in the mail next business day
- WALL HANGINGS listed MADE TO ORDER will ship in 7-10 business days
ARE YOU AVAILABLE FOR CUSTOM OR COMMISSIONED ART WORK?
- YES. I love working with designers, home owners + hospitality professionals on one of a kind statement art. Current turn around time is 4-5 weeks and a non refundable 50% deposit is required to book.
- You can learn more and request a commission by following this link to my COMMISSIONED ART page
HOW DO I CARE FOR MY TABLE RUNNERS + NAPKINS?
- Machine wash in cold water
- I recommend using Synthrapol Detergent (found on Amazon + at Walmart)
- Hang to dry
- Tumble dry on low to de-wrinkle if needed
- DO NOT iron or steam
HOW DO I CARE FOR MY WALL HANGING?
- If you need to, use a small amount of very mild soap and spot clean your wall hanging. Do not use bleach or harsh cleaners, hang to dry. You can also dust with a cloth
