• Ready to Ship Wall Hangings ship in 1-2 business days
• Made to Order Wall Hangings ship in 1-2 weeks and I can provide a photo of the finished product prior to shipment
• All Custom orders will be given a prompt timeline prior to deposit.
• Hand Dyed Items will ship in 3-5 business days- larger orders may take longer.

Use this text to answer questions in as much detail as possible for your customers.

My goal is to provide you with the absolute BEST service and top quality products. If you are truly unhappy please email me at nicole@mosshounddesigns.com

I only accept returns/exchanges on a case by case basis.

• Machine wash, cold
• I recommend using Synthrapol Detergent (it can be found at Walmart or on Amazon)
• Hang to dry
• You can put your fabrics in the dryer on low to de-wrinkle your fabric

• Use a dust cloth to remove any dust build up
• Remove stains with clear non-colored dish soap and a cotton rag
• A tide pen can be used on the natural cotton rope (not the colored rope)

YES! please email me at nicole@mosshounddesigns.com to get the process started

You can also learn more about my commission process HERE

My timeline varies for custom orders. This will be discussed prior to any deposit needed, yet in order to hold your space on my calender, a deposit is needed.

You can email me at nicole@mosshounddesigns.com or fill out the form on our COMMISSION page